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Want to Avoid a Heated Argument? This Trick Could Help
Debate a friend about vaccines, politics, or even who’ll win the Super Bowl this year, and it rarely ends well. Each of you is so entrenched in your positions—and so sure of your convictions—that the
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I Love My Clutter, Thank You Very Much
A confession, first: I love clutter. The horizontal surfaces in my family room are covered with newspapers, magazines, books I’ve started, books I intend to read, books I want to read but never will, erasable
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The Very Serious Science of Humor
To find mirth in the world is to be human. No culture is unfamiliar with humor, according to Joseph Polimeni, an associate professor of psychiatry at the University of Manitoba. For someone who analyzes humor, Polimeni tells
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Showing Gratitude Is Good for All of Us, so Why Don’t We Give Thanks More?
Giving thanks is good for the person giving it as well as the one receiving it. So why don’t we express gratitude more often? Research suggests that many people don’t realize how much a simple
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How Customer Psychological Mindsets Impact Their Financial Decisions
The aim of this article is to provoke some thoughts and considerations of how you, as leaders in financial services, might augment your communications to engage both systems of your audience’s brains—the smaller conscious, practical
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How Rude? Dealing With the Big #@$%! Changes in Workplace Etiquette
The old rules of business etiquette are in big bleeping trouble. Ghosting is on the rise, with some workers not even showing up for their first day. Those who do stay are texting during meetings