From: Houston Chronicle
We’ve heard a lot of bad apologies lately. What makes a good one?
March 9, 2018
Think of some of the excuses, denials and apologies we’ve heard in the last few months.
Film producer and alleged abuser Harvey Weinstein urging dismissal of a federal sexual misconduct suit lodged against him because actress Meryl Streep once described their working relationship as “respectful.”
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Roy Lewicki, professor emeritus of management and human resources at The Ohio State University’s Fisher College of Business, started focusing on apologies in the wake of JetBlue’s detailed explanation of a major equipment shutdown in New York, Tiger Woods’s mea culpa for extramarital affairs, and British Petroleum’s attempt to atone after the deadly Deepwater Horizon oil spill.
Read the whole story (subscription may be required): Houston Chronicle
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