From: The New York Times
Making Government Logical
The New York Times:
THERE wasn’t a lot of fanfare, but last week may turn out to be among the most consequential of President Obama’s second term. By executive order, Mr. Obama directed federal agencies to incorporate behavioral science — insights into how people actually make decisions — into their programs.
When government programs fail, it is often because public officials are clueless about how human beings think and act. Federal, state and local governments make it far too hard for small businesses, developers, farmers, veterans and poor people to get permits, licenses, training and economic assistance.
It’s one thing to make financial aid available to students, so they can attend college. It’s another thing to design forms that students can actually fill out.
Read the whole story: The New York Times
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